Legal Notices and Privacy Policy

Welcome to Photonumerique.com. This page consolidates all the legal information regarding the use of our website, including our Privacy Policy, Shipping and Returns Policy, Refund Policy, Cookies Policy, and GDPR compliance information. Please read these details carefully before using our website or making a purchase.

Table of Contents

Privacy Policy

1. Collection of Personal Data

Photonumerique.com collects personal data when you place an order, create an account, or subscribe to our newsletter. The data collected includes, but is not limited to, your name, address, email, and phone number.

2. Use of Data

The personal data collected is used to process your orders, manage your account, and, with your consent, to send you information about our products and services. We do not share your data with third parties without your consent.

3. Data Security

We take all necessary measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

4. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, object to, and delete your personal data. You can exercise this right by contacting us at: contact@photonumerique.com.

Shipping and Returns Policy

1. Shipping

Products are delivered to the address provided by the customer when placing the order. Photonumerique.com is committed to meeting the indicated delivery times but cannot be held responsible for delays beyond its control.

2. Shipping Costs

Shipping costs are calculated at checkout based on the delivery location and the weight/volume of the package.

3. Returns

You have 14 days from the receipt of your order to return a product if it does not meet your expectations. The product must be returned in its original condition and packaging. Return shipping costs are the responsibility of the customer unless the return is due to our error.

Refund Policy

1. Right of Withdrawal

In accordance with applicable law, you have a 14-day period from the receipt of your order to exercise your right of withdrawal without needing to provide a reason or pay penalties, except for return shipping costs.

2. Refund Conditions

Refunds will be made using the same payment method used for the purchase, provided the returned product is in perfect condition and in its original packaging.

3. Refund Timeframe

The refund will be processed within 14 days following the receipt and inspection of the returned product by our customer service team.

Cookies Policy

1. What is a Cookie?

A cookie is a small text file that is placed on your device when you visit a website. Cookies are used to enhance your user experience, provide personalized content, and analyze site traffic.

2. Types of Cookies Used

Photonumerique.com uses session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device until they expire or are deleted). We also use third-party cookies for services like Google Analytics.

3. Managing Cookies

You can configure your browser to accept or refuse cookies. You can also delete existing cookies through your browser settings. However, blocking cookies may affect your browsing experience.

Site Publisher and Publication Manager

Site Publisher:
Photonumerique.com is published by YTY SAS,
59, rue de Ponthieu, Bureau 562,
75008 Paris, France
RCS Paris: SIREN 887663201
SIRET: 88766320100010
VAT: FR18887663201

Publication Manager:
Olivier Cordoleani

GDPR Compliance

1. Data Protection Officer (DPO)

In compliance with the General Data Protection Regulation (GDPR), Photonumerique.com has appointed Olivier Cordoleani as the Data Protection Officer (DPO). He is responsible for overseeing our data protection strategy and ensuring that we comply with GDPR requirements.

2. Legal Basis for Data Processing

Photonumerique.com processes personal data based on the following legal grounds:

  • Consent: We collect and process personal data with the consent of the data subject.
  • Contractual Necessity: Data is processed as necessary to fulfill a contract with the data subject, such as processing orders and delivering products.
  • Legitimate Interests: We may process data to pursue legitimate interests, provided that these interests are not overridden by the data subject’s rights and interests.

3. Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request access to your personal data held by us.
  • Right to Rectification: You can request the correction of any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request the restriction of processing under specific circumstances.
  • Right to Data Portability: You can request the transfer of your data to another service provider in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your data based on legitimate interests or direct marketing.

4. Data Breach Notification

In the event of a data breach that is likely to result in a risk to the rights and freedoms of individuals, Photonumerique.com will notify the affected individuals and the relevant supervisory authority within 72 hours of becoming aware of the breach.

5. Data Retention

Personal data collected by Photonumerique.com is retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

6. Contact Information

If you have any questions, concerns, or requests regarding the processing of your personal data, you can contact our DPO, Olivier Cordoleani, at: dpo@photonumerique.com.